Privacy Policy
Last updated: 16 June 2026
This Privacy Policy explains how M&M DUBROVNIK d.o.o. ("Pavvo Restaurant," "we," "us," or "our") collects, uses, and protects information when you visit www.pavvo.hr (the "Site"). We are committed to handling your data responsibly and in line with the EU General Data Protection Regulation (GDPR).
1. Who we are
M&M DUBROVNIK d.o.o.
Cvijete Zuzorić 1, 20000 Dubrovnik, Croatia
OIB (Tax ID): 34138102999
Email: info@pavvo.hr
Phone: +385 91 4488440
We are the data controller for the personal data described in this policy.
2. What data we collect
We keep data collection on this Site to a minimum. Here's exactly what's gathered:
| Data | Source | Purpose |
|---|---|---|
| Pages visited, device type, approximate location, time on site | Google Analytics 4 (only after you accept cookies) | Understand how visitors use the Site, improve content and performance |
| Cookie consent choice | Stored in your browser (localStorage) | Remember your cookie preference so we don't ask again |
We do not operate a contact form, newsletter signup, or any system that collects your name, email, or phone number directly on this Site.
3. Reservations — handled by a third party
When you click "Book Now," you are taken to our reservation partner, i-host.gr, an external booking platform. Any personal information you submit there (name, email, phone number, reservation details) is collected and processed by i-host.gr under their own privacy policy and terms — not by us directly. We only receive the booking details necessary to honor your reservation. We recommend reviewing i-host.gr's privacy policy before submitting a booking.
4. Cookies
We use a cookie consent banner that lets you accept or decline non-essential cookies. If you accept, we load Google Analytics 4, which uses cookies to understand site traffic. If you decline, no analytics cookies are set. You can change your mind at any time by clearing your browser's site data for pavvo.hr, which will show the banner again.
5. Third-party links
Our Site links to our Instagram and Facebook pages, and to Google Maps for directions. These are operated by third parties (Meta, Google) with their own privacy policies, which we don't control.
6. How long we keep data
Analytics data collected via Google Analytics 4 is retained according to Google's standard retention settings. We do not separately store or retain personal data ourselves, since we don't collect any directly through this Site.
7. Your rights under GDPR
As an EU resident, you have the right to:
- Request access to any personal data we hold about you
- Request correction or deletion of that data
- Object to or restrict certain processing
- Withdraw cookie consent at any time
- Lodge a complaint with Croatia's data protection authority (Agencija za zaštitu osobnih podataka, AZOP) if you believe your rights have been violated
To exercise any of these rights, contact us at info@pavvo.hr.
8. Changes to this policy
We may update this policy from time to time as our Site or legal obligations change. The "Last updated" date at the top will reflect the most recent revision.
9. Contact
Questions about this policy or your data? Reach us at info@pavvo.hr or +385 91 4488440.
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